Computing / IT

YSE Help Desk

Check IT System Statuses
Equipment checkout system
Go to the IT Support Request Form
View your open IT tickets

YSE IT Resources

To request AV/IT Support for an event held in an YSE classroom or auditorium, please click here 
After submission, someone from the YSE-IT team will reach out to you to discuss further details of your event. 

If you've recently aquired a new machine and need to install software or would like to learn more about helpful productivity applications please click here

Equipment Checkout System Policies & Procedures Highlights

Please note pick up and return hours for Room 31 are 9:00am-12:00pm and 1:00pm-4:30pm Monday thru Friday.  
Please see the terms of service.


A few highlights: 

1) Late items are specified by device and will be charged to your Bursar account.  
    Fees are not charged over the weekend or university holidays.
2) If you are travelling internationally with school equipment, you will need to purchase insurance
3) Equipment checkout and return hours are between 9am and 4:30pm Monday – Friday.
4) Equipment must be picked up or returned to Sage Hall Room 31 or 36 if Kelly is unavailable 
5) Equipment can only be checked out by the borrower

Information Technology at YSE

The YSE Information Technology group YSE-IT supports all aspects of computing at the School, from selecting hardware and software, to new computer setup and routine service, to recycling obsolete equipment.

ŸMost software you may need in your work at YSE is available at no cost, including Microsoft Office Professional, Adobe Creative Cloud and EndNote. Please check with YSE-IT before considering the purchase of any software or equipment.   All staff and faculty computer-related purchases at the School must go through YSE-IT. We are happy to provide advice and to assist in choosing the best hardware and software to meet your needs.  Contact us at helpdesk.yse@yale.edu or 436-4444